Saturday, February 7, 2009

Bill Baxter, CTO, Cozi - "With GrapeCity, it's not just about the money."


“Sure, in these tough economic times, a software development company with an offshore presence can save you money. But the savings wouldn’t mean much if they didn’t also deliver top-quality results.

“That’s why, after vetting numerous companies, we chose GrapeCity. They took the time to really understand what we were looking for and put together a team that had the right skill set, as well as great rapport with our people.

“The GrapeCity team has been incredibly thorough. And the templates and procedures they set up were so helpful that we now base our own QA processes on them.

“We look forward to a long-term working relationship with GrapeCity—because they consistently deliver great value and excellence.”

Bill Baxter,
Chief Technology Officer,
Cozi

Lonnie Benson, Founder, Who's Calling - "When you need it fast and need it done right, call GrapeCity."


“I’m your typical Type A CEO, and my software projects often involve tight schedules and frequent changes. But GrapeCity’s software developers are always able to rise to the challenge: they understand my requirements, they get the job done, and they deliver great software."

“They also offer amazingly fast turnaround. With their iterative development approach, plus the time zone difference between here and their offshore development centers, I can call in changes at 3 p.m. and see the results when I wake up the next morning. In fact, at Who’s Calling, I had a department of 40 software developers working for me, and I still turned to GrapeCity, because they could build it faster than we could."

“Other companies I’ve worked with have delivered what we asked for. But GrapeCity always delivers more than what we ask for. ‘Exceeding expectations’ may be a cliché, but with GrapeCity, it’s a way of life.”

Lonnie Benson
Founder of Fox Communications,
Who’s Calling, Amy Auto, and
HumanityOnline.com
http://www.humanityonline.com

Allan Dickard, Sr. Manager, Accenture - "GrapeCity. It's the people."


“Back in 2002, XPAN hired GrapeCity to develop a sophisticated auditing system that tracks important details missed by standard ERP systems. Based on that system, Accenture purchased XPAN—and six years later, we’re still working with GrapeCity."

“Why? Because of the amazing quality of their people. They’re bright, talented, extremely thorough, and able to perform the full cycle of software development at the highest quality level—from initial vision through system requirements, design, coding, testing, and implementation. Plus their in-depth understanding of business processes helps them quickly grasp our business needs."

“What’s more, they always deliver on time and within budget. They never charged us a single extra dime, even if they had to work nights to make a deadline."

“With other vendors I’ve worked with, the work quality may start out high but then go downhill over time, as team members change. Six years later, GrapeCity continues to deliver top-notch work."

“That’s what really sets them apart—the consistently remarkable quality of their people.”

Allan Dickard,
Senior Manager of Product Development,
Accenture (formerly VP of IT, XPAN)
http://www.accenture.com/

Joe Harb, CEO, MyQuu.com - "Great people. Great work. Great Value"


“When I think about my experiences with GrapeCity, the first thing that comes to mind is the incredibly high quality of its people. Every GrapeCity person I’ve dealt with—both in the U.S. and in India—is extremely knowledgeable, very pleasant to work with, and unbelievably dedicated."

If an urgent issue comes up, they’ll work through the night to fix it. They even stepped in, weeks after project completion, to make some critical last minute changes to help us integrate our code with a supplier’s system."

“The company also stands out for its flexibility. They follow a highly structured methodology to ensure project success, but are still able to readily adapt to the evolving requirements that often characterize startups."

“But at the end of the day, what counts most is the quality of their code. GrapeCity takes the time to do the job right and test their work thoroughly, so what they deliver is practically bug free. That saves us money and time. You just can’t beat the value GrapeCity delivers—both as a topnotch software developer and as a trusted business partner.”


Joe Harb,
Founder/CEO
QUU

Tim Matthews, CIO - "GrapeCity: They don’t just write code mindlessly. They think"



"What sets GrapeCity apart from other vendors? First, they’re absolutely passionate about learning everything they can about our business—about making sure their solutions meet not only our technical requirements but also our business requirements. That’s huge."

“Also, they have a local project manager that you can meet with face to face, as well as one in India. That eliminates a lot of the communication problems that can happen with offshore development. And they deliver great documentation—both on the project overall and in notes within the code. That’s critical for us, because we want to be able to support the solutions ourselves."

“Best of all, they don’t just mindlessly follow our instructions. They use their in-depth understanding of our business to suggest changes that would better meet our needs. As a result, the process improvements their two solutions generated will enable the projects to pay for themselves within 16-18 months. Now that’s real added value.”

Tim Matthews
CIO



Matthew Anderson, Tibco (formerly Insightful) - "GrapeCity. They are unbeatable."



“We hired GrapeCity and another vendor to create an order management system connecting our Pivotal CRM system with our Platinum accounting software. GrapeCity’s work was so superior—in terms of code quality, responsiveness, and costeffectiveness—that by the end of the project, we had them doing the other vendor’s work as well as their own."


“In addition to being technically savvy, GrapeCity’s developers really understood the end user’s perspective. That’s very unusual. And when problems arose with the other vendor’s code, they always picked up the slack. There was no finger pointing; they just figured out where the problem lay and fixed it. "


“On top of that, GrapeCity has really strong project management skills. They not only complete the work on time, but they come in under budget. That, plus their top-quality work, in-depth understanding of our business requirements, and responsiveness, are truly an unbeatable combination!”


Matthew Anderson,
IT Manager, Tibco (formerly Insightful)
http://www.tibco.com/

David Peppard, EMP on responsiveness of GrapeCity's teams


"GrapeCity was extremely responsive to our needs. They quickly identified several causes for the performance bottleneck, and implemented a solution that increased our system performance by more than 200% and brought us back on track within 5 days."

David Peppard,
CTO,
Emergency Medical Physicians,
http://www.emp.com/